常见问题

All Juventus Memberships are valid all season long, expiring on June 30.

When you gift a Membership to someone older than 16, you are asked to name the recipient. He/she will receive a link to activate it and then enjoy all the services associated with it. Additionally, he/she will become the owner of the Membership once the gift has been redeemed. Important! To activate the Membership, it is necessary that the data requested in the "personal data" section of the recipient is complete.

When you give a Membership to a minor under the age of 16, you are required to indicate the name of the holder; you will be able to redeem and manage the Membership, or, alternatively, you can send the activation link to another adult who in turn can activate it by becoming its holder. The holder of a Membership will therefore be able to check, through their MyJuve profile, the affiliation of the minor and the related benefits.

No, to complete the purchase, your Membership number is enough and the Juventus Card is not required. With the Juventus Card, however, you can upload the tickets and enter the stadium in the event that restrictions are imposed by the authorities: the Card is valid for 10 years and it costs € 15 + shipping. For more info, click here.

Yes, the Juventus Card is valid until the expiration date shown on it. You will need it for digitally uploading admission tickets.

Our Fan Service is at your disposal for any clarification and advice. Click here to contact us.

To turn off auto-renew, log in to our site and access your MyJuve profile. Go to "My Purchases"> "Membership" and uncheck the "Automatic renewal" checkbox at least 15 days before the expiration date of your Membership.

To access the Priority Ticket Sale, just enter your Membership code in the purchase process, in the "Tickets" section of Juventus.com.

The number of tickets that can be purchased is indicated in the "Tickets" section, in the information regarding the match, before every match.

Unfortunately, it is not possible. Connect to Juventus.com to stay informed of any exceptions useful for the name change on tickets purchased during the Priority Ticket Sale.

Submit your application in the "Invite-only" section of the Membership Events Platform. Log in and discover all the events reserved for Members.

The Welcome Pack shipped to a country outside the European Union may be subject to customs duties and taxes that will be charged to the recipient. Customs duties and taxes vary according to the country of destination and are applied upon arrival of the goods in the country. Contact your Customs Office for more information relating to the duties, taxes, and procedures for customs clearance of goods. And remember that falsifying the value of the Welcome Pack to reduce customs duties is against the law: any requests to do so will be ignored.

Our Fan Service is at your disposal for any clarification and advice. Click here to contact us.

You can find it on your MyJuve profile, after logging in, inside My Membership card.

Log into your MyJuve profile; go to "My Purchases", and select "Cancel Withdrawal" during the cooling-off period.

If you are in possession of a coupon code, whether you received it digitally or purchased it in a physical shop, to redeem your coupon simply go to the ‘I already have a coupon for this product’ section of the website, enter your coupon code and follow the directions to redeem your coupon and activate your Membership. enter your coupon code and follow the directions to redeem your coupon and activate your Membership.

The Young Membership is the product intended for young bianconeri who are between 11 and 13 years old at the time of purchase.

The Junior Membership is the product intended for young bianconeri who are between 6 and 10 years old at the time of purchase.

The Kids Membership is the product that welcomes our youngest fans aged between 0 and 5 years into the family at the time of purchase.

If you are a foreign resident you can purchase any type of Membership.

The Stadium Membership gives you access to reserved venues and dedicated discounts to experience the stadium and support the team for all home games.

To check the status of your Membership you have to go to your ‘MyJuve’ profile and click on the ‘manage’ button inside the My Membership card. In this section you will find all the details of your Membership.